Privacy Policy

1. Information We Collect

When you book a Discovery Session through our website, we collect:
– First and last name
– Email address
– Phone number
– City and State
– Session preferences

We also automatically collect:
– Browser type
– Device information
– IP address
– Pages visited on our site
– Date and time of your visit

2. How We Use Your Information

We use your information to:
– Schedule and confirm your Discovery Session
– Send you information about your upcoming session
– Contact you via email or phone regarding your session
– Improve our website and services
– Comply with legal obligations
– Protect against misuse of our website

We do NOT:
– Sell your personal information
– Share your information with third parties for marketing purposes
– Use your information for purposes beyond what’s described here

3. Information Sharing and Disclosure

We may share your information with:
– Our scheduling software provider (to manage Discovery Session bookings)
– Service providers who help us operate our website
– Legal authorities if required by law

All service providers are contractually obligated to protect your information.

4. Your Privacy Rights

As a California resident, you have the right to:
– Know what personal information we collect
– Request deletion of your personal information
– Access your personal information
– Opt-out of the sale of personal information (though we don’t sell personal information)
– Not face discrimination for exercising these rights

5. How to Exercise Your Rights

To exercise your privacy rights, please contact us in writing at: info@culturekova.com.

We will respond to your request within 45 days as required by California law.

6. Data Security

We implement reasonable security measures to protect your information, including:
– Secure data storage
– Regular security assessments
– Limited access to personal information
– Encryption of data transmission

However, no internet transmission is 100% secure. We cannot guarantee the security of information transmitted to our website.

7. Cookies and Tracking

Our website uses essential cookies to:
– Remember your session preferences
– Improve website performance
– Understand how visitors use our site

You can control cookies through your browser settings.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this policy occasionally. We will post any changes on this page and update the “Last Updated” date at the top.

10. Do Not Track Signals

We honor Do Not Track signals. When we receive a Do Not Track signal from your browser, we will not track your activity for analytical or advertising purposes.

11. Contact Information

For privacy-related questions or concerns, please contact us in writing at:

Culturekova
108A-240
300 Carlsbad Village Drive
Carlsbad, CA 92008
info@culturekova.com

We aim to respond to general inquiries within 15 business days. During holidays, international travel, or other business closures, response times may be longer, and an automated response will notify you of any extended delays. For privacy-related requests requiring legal compliance, we will respond within 45 days as required by California law.

California-Specific Disclosures

Under California law, we must disclose that in the preceding 12 months:
– We have not sold any personal information
– We have not disclosed personal information (including names, email addresses, and phone numbers) for business purposes beyond what’s necessary for booking and conducting Discovery Sessions
– We do not track users across third-party websites

This privacy policy fulfills requirements under the California Online Privacy Protection Act (CalOPPA).